JILI369 Privacy Policy — Your Data, Your Rights, Our Responsibility

This Privacy Policy applies to all services offered by JILI369 at jili369.net — including online casino games, sports betting, Pusoy, Bingo, and all associated features. By registering or using our platform, you confirm you have read and understood how we handle your personal data. If you have questions at any point, email us at support@jili369.net.

01Overview

At JILI369, we take your privacy seriously — not just because Philippine law requires it, but because we genuinely believe our members deserve to know exactly what we do with their information. This Privacy Policy is our commitment to you in plain English.

This document explains: what personal data JILI369 collects from you, how and why we collect it, who we may share it with, how long we keep it, and what rights you have under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

Reading this policy will not take long — we have kept every section focused and practical. If you are already a registered JILI369 member and something in here does not seem right, reach out to us immediately. Transparency is something we work hard to maintain every day.

02Who We Are

JILI369 (operating through jili369.net) is the data controller for personal information collected through this platform. As data controller, we determine the purposes and means of processing your personal data and are accountable for its proper handling in accordance with Philippine privacy law.

Our designated Data Protection Officer (DPO) can be reached at support@jili369.net with the subject line "Privacy / DPO". All privacy-related requests — including data access, correction, or deletion — should be directed to this address. We aim to respond to all privacy-related enquiries within 10 business days.

03Data We Collect

JILI369 collects only the information we genuinely need to provide our services, comply with legal obligations, and keep the platform secure. Here is a summary of the categories of data we may collect:

04How We Collect Your Data

JILI369 collects personal information through the following channels:

• Direct registration: When you create a JILI369 account, you provide your name, mobile number, email, and date of birth.
• KYC verification: When requested to verify your identity, you upload a government-issued ID or other documents.
• Deposits and withdrawals: Payment processing requires financial details such as your GCash number, Maya account, or bank information.
• Platform use: Your activity data — games played, bets placed, sessions — is recorded automatically as part of normal platform operation.
• Cookies and similar technologies: Our website uses cookies to manage sessions, remember your preferences, and analyse platform performance. See Section 10 for full details.
• Customer support: When you contact our support team, your messages and any information you share are recorded.
• Third-party payment providers: When you transact via GCash, Maya, or a bank, those providers may share limited transaction-confirmation data with JILI369 to verify your payment.

05How We Use Your Data

JILI369 processes your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your JILI369 account.
• Transaction processing: Handling deposits and withdrawals in Philippine Peso via your chosen local payment method.
• Identity verification (KYC/AML): Confirming your identity and age in compliance with anti-money laundering and gaming licence requirements.
• Platform security and fraud prevention: Detecting and preventing unauthorised access, suspicious betting patterns, and financial fraud.
• Customer support: Responding to enquiries, resolving disputes, and improving our service based on your feedback.
• Responsible gaming: Monitoring activity patterns that may indicate problem gambling and enabling the use of self-exclusion or limit tools.
• Legal and regulatory compliance: Meeting our obligations under Philippine gaming regulations, tax laws, and the Data Privacy Act of 2012.
• Service improvements: Analysing aggregated, anonymised usage data to improve platform performance and user experience — this analysis never identifies you individually.
• Marketing communications: Sending promotional offers and updates to members who have opted in. You can unsubscribe at any time through your account settings or by emailing us.

06Legal Basis for Processing

Under the Data Privacy Act of 2012, JILI369 must have a lawful basis for each category of processing. Our primary legal bases are:

• Contract performance: Most data processing on JILI369 is necessary to deliver the service you signed up for — operating your account, processing bets, and paying out winnings.
• Legal obligation: KYC/AML checks, transaction records, and certain security measures are required by Philippine law and our operating licence.
• Legitimate interests: Fraud prevention, platform security, and anonymised analytics are conducted under our legitimate interest in operating a safe and functional platform — balanced against your privacy rights.
• Consent: Marketing communications are sent only with your opt-in consent, which you can withdraw at any time.

07Data Sharing

JILI369 does not sell your personal data. We may share data with the following categories of third party only where necessary and with appropriate data protection safeguards in place:

• Payment processors: GCash, Maya, GrabPay, InstaPay, PESONet, and partner banks receive the minimum data required to process your transactions.
• Identity verification providers: Where we use a third-party KYC service to verify government-issued IDs, your document data is transmitted securely and is not retained beyond the verification process.
• Game software providers: JILI game engines and other licensed game providers may receive session tokens to load and run games — they do not receive your financial or identity data.
• Regulatory and law enforcement authorities: JILI369 will disclose data when required by a valid legal order, court process, or regulatory directive from a competent Philippine authority.
• Fraud prevention and security services: Aggregated or anonymised event data may be shared with security partners to identify and block fraudulent activity across the industry.

Any third party that receives your data from JILI369 is contractually bound to use it only for the stated purpose and to maintain security standards consistent with this Privacy Policy.

08Data Storage & Retention

JILI369 stores personal data on secured servers. We retain your data for as long as is necessary for the purpose it was collected and as required by applicable Philippine law. Our standard retention schedules are:

• Account data: Retained for the lifetime of your active account plus 5 years after closure, to satisfy AML and gaming regulatory record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years in accordance with Philippine AML regulations.
• KYC documents: Retained for the duration of your account and 5 years post-closure unless a longer period is required by law.
• Support communications: Retained for 3 years from the date of the last interaction.
• Marketing preferences and consent records: Retained until you withdraw consent, plus 1 year for audit purposes.

When data is no longer required, JILI369 securely deletes or anonymises it so it can no longer be linked to you as an individual.

09Security Measures

JILI369 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we hold. These include:

• 128-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive fields — including payment details and ID document data — at rest in our databases.
• Role-based access control ensuring that only authorised JILI369 staff with a legitimate need can access member data.
• Regular third-party security audits and penetration testing of the platform infrastructure.
• Two-factor authentication (2FA) available for all member accounts — we strongly encourage you to enable this in your account security settings.
• Automated anomaly detection systems that flag unusual login patterns or suspicious transactions for manual review.

10Cookies & Tracking Technologies

JILI369 uses cookies and similar technologies on jili369.net. A cookie is a small text file placed on your device by your browser when you visit our site. We use the following categories of cookies:

Most browsers allow you to manage cookies through your settings. Note that disabling non-essential cookies may affect certain platform features. JILI369 does not use third-party advertising cookies or tracking pixels.

11Your Rights Under the Data Privacy Act

As a Filipino data subject, you have the following rights under Republic Act No. 10173 (Data Privacy Act of 2012). JILI369 is committed to honouring these rights promptly and without unnecessary friction.

12Minors

JILI369 is strictly for adults aged 18 and above. We do not knowingly collect, store, or process personal data from anyone under 18 years of age. If you are a parent or guardian and believe that a minor has created a JILI369 account or provided personal data to us, please contact us immediately at support@jili369.net and we will delete the account and all associated data without delay.

JILI369 uses date-of-birth verification at registration and may request supporting identity documents to confirm age. Accounts where the registered user is found to be under 18 will be permanently closed and any remaining balance refunded to the source payment method after verification.

13Changes to This Policy

JILI369 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you via a banner on the platform or by email to your registered address at least 7 days before the changes take effect.

The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this page periodically. If you continue to use JILI369 after updated Terms have been published, you will be considered to have accepted the revised Privacy Policy. If you do not agree with a change, you should stop using the platform and contact us to close your account before the effective date.

14Contact Us & Data Protection Officer

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a privacy-related concern, please reach out to us through any of the following channels:

• Email (DPO): support@jili369.net — subject line "Privacy / DPO"
• General support: support@jili369.net
• Live chat: Available 24/7 from your logged-in JILI369 account dashboard
• Responsible Gaming page: jili369.net/responsible-gaming
• Terms and Conditions: jili369.net/terms-conditions
• FAQ: jili369.net/faq

Our team handles all privacy requests in strict confidence. We aim to acknowledge every email within 3 business days and resolve it within 10 business days. For complex requests that require more time, we will keep you informed of progress.

If you believe your rights under the Data Privacy Act of 2012 have been violated and we have not resolved your concern satisfactorily, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.